Houlte®

<div data-as="div" data-ui="Box" data-testid="text-block" data-text-block id="isPasted"><div data-as="div" data-ui="Box" data-testid="text-block__wrapper"><div data-as="div" data-ui="Flex" data-text-block-inner><div data-as="div" data-ui="Box"><div data-read-only="false" data-testid="text-block__text"><div data-as="div" data-ui="Flex"><div data-text><div data-ui="Text" data-testid="text-style--normal"><div data-testid="text-style--normal">Take advantage of our newly dedicated consultation service, offering elevated and expedited support. We&apos;re here to ensure streamlined communication and address your needs seamlessly and efficiently.</div></div></div></div></div></div></div></div></div><div data-as="div" data-ui="Box" data-testid="text-block" data-text-block><div data-as="div" data-ui="Box" data-testid="text-block__wrapper"><div data-as="div" data-ui="Flex" data-text-block-inner><div data-as="div" data-ui="Box"><div data-read-only="false" data-testid="text-block__text"><div data-as="div" data-ui="Flex"><div data-text><div data-ui="Text" data-testid="text-style--normal"><div data-testid="text-style--normal">Reach out to our Customer Experience Team at&#xA0;<span data-link><span data-annotation>service@houlte.com</span></span>, by phone at&#xA0;<strong data-mark="strong">+1(213)270-4973,&#xA0;</strong>or through the chat feature on our website.</div></div></div></div></div></div></div></div></div>

Take advantage of our newly dedicated consultation service, offering elevated and expedited support. We're here to ensure streamlined communication and address your needs seamlessly and efficiently.Reach out to our Customer Experience Team at service

How do I get in touch if I have any questions?

Trade Program

Can I make any changes to my order?

How can I cancel my order?

What if I cannot find my package?

How to track my package?

How long will it take you to process my order?

How long will it take to receive my package after I place the order?

Can I make any changes to my order? copy

Order Information

When can I get my refund?

How to return?

Under what conditions can I receive a full refund and return the product?

Can customized products be returned?

Return & Refund

Can I change my shipping address?

How can I prepare for my delivery?

How much does shipping cost?

Can my shipping be expedited?

Can you hold my order if I'm not ready to accept delivery?

What should I do if my order arrives damaged?

Shipping & Delivery

How long does it take to produce custom pieces?

Can I request fabric swatches/ sample?

Customization

I have a high ceiling, probably 20ft, can I request extension rods or cords?

The ceilings in my house are sloped/vaulted... How do I install a light fixture?

How do I get in touch if I have any questions?Updated 6 months ago