Houlte®

<div data-as="div" data-ui="Box" data-testid="text-block" data-text-block id="isPasted"><div data-as="div" data-ui="Box" data-testid="text-block__wrapper"><div data-as="div" data-ui="Flex" data-text-block-inner><div data-as="div" data-ui="Box"><div data-read-only="false" data-testid="text-block__text"><div data-as="div" data-ui="Flex"><div data-text><div data-ui="Text" data-testid="text-style--normal"><div data-testid="text-style--normal">We are able to hold your order prior to shipment upon request. However, once the package has been dispatched, it becomes significantly more difficult to intercept.&#xA0;</div></div></div></div></div></div></div></div></div><div data-as="div" data-ui="Box" data-testid="text-block" data-text-block><div data-as="div" data-ui="Box" data-testid="text-block__wrapper"><div data-as="div" data-ui="Flex" data-text-block-inner><div data-as="div" data-ui="Box"><div data-read-only="false" data-testid="text-block__text"><div data-as="div" data-ui="Flex"><div data-text><div data-ui="Text" data-testid="text-style--normal"><div data-testid="text-style--normal">Please note that any costs incurred for intercepting or redirecting a shipment after dispatch will be the responsibility of the customer.</div></div></div></div></div></div></div></div></div>

We are able to hold your order prior to shipment upon request. However, once the package has been dispatched, it becomes significantly more difficult to intercept. Please note that any costs incurred for intercepting or redirecting a shipment after d

Can you hold my order if I'm not ready to accept delivery?

Shipping & Delivery

Can I make any changes to my order?

How can I cancel my order?

What if I cannot find my package?

How to track my package?

How long will it take you to process my order?

How long will it take to receive my package after I place the order?

Can I make any changes to my order? copy

Order Information

When can I get my refund?

How to return?

Under what conditions can I receive a full refund and return the product?

Can customized products be returned?

Return & Refund

Can I change my shipping address?

How can I prepare for my delivery?

How much does shipping cost?

Can my shipping be expedited?

What should I do if my order arrives damaged?

How long does it take to produce custom pieces?

Can I request fabric swatches/ sample?

Customization

I have a high ceiling, probably 20ft, can I request extension rods or cords?

The ceilings in my house are sloped/vaulted... How do I install a light fixture?

Can you hold my order if I'm not ready to accept delivery?Updated 6 months ago